What is this Policy for?
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed in this policy.
This website and its owner take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience.
Cookies are small files saved to the user’s computers hard drive that track, collect and store information about the user’s interactions and usage of the website. This allows the site, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
Other cookies may be stored on your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
When you share content via social media, these sites may set a cookie if you are also logged in to their service. We don’t control third party cookies, but we recommend you visit the relevant website for more information.
The visitor has the option to allow, block or remove installed ‘cookies’ on your computer by setting your browser options installed on your computer. When cookies are disabled, some available services may no longer be available which can affect the user experience.
The process to disable cookies is different in each browser, but it can usually be carried out through the menu.
- Google Chrome (in the Tools Menu)
Setting > Show Advanced Options> Privacy (Setting the Contents) > Cookies
More information: https://support.google.com/chrome/answer/95647?hl=en
- Microsoft Internet Explorer (in the Tools Menu)
Internet Options> Privacy> Advanced
More Information: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-9
- FirefoxOptions > Privacy > Cookies
More Information: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Safari, iPad and iPhone
Preferences > Privacy
More information: http://www.apple.com/legal/privacy/en-ww/cookies/
Setting > Options > Advanced > Cookies
More Information: http://help.opera.com/Windows/12.10/en/cookies.html
Contact & Communication
Users contacting this website and/or its owners do so at their discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further details about the products/services they offer or to assist you in answering any questions or queries you may have sent. This website does not subscribe you to any email newsletter programme the site operates (currently none at present). Your details are not passed to any third parties.
What information do we collect about you?
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes of estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
Additionally, when you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account (currently disabled), we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for three years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews if you choose to leave them.
This website uses Paypal & Stripe for processing of payments. You may also wish to read how these providers handle information by reading their privacy policies:
- Paypal – https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev
- Stripe – https://stripe.com/gb/privacy
How will we use the information about you?
We collect the information about you to process your order & manage your order. We do not pass on your personal information. This website will not share your information for marketing purposes with companies outside the website. Paypal or Stripe process payment details & the information for payments are not stored on this site.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Access to your information and correction & What rights you have over your data
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us. We will not charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Additionally, if you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links can be clickable text/ banner/image links to other sites).
While the links are checked before publication, owners of this website cannot guarantee or verify the contents of any externally linked site despite their best efforts. Users should, therefore, note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Adverts and Sponsored Links
This website does not provide or contain sponsored links.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate/engage with them with due care and caution regarding their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss confidential details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy URLs [web addresses] (this is an example: http://bit.ly/zyVUBo).
Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published, many social media platforms are prone to spam and hacking, and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Resources & Further Information
- Data Protection Act 1998
- Privacy and Electronic Communications Regulations 2003
- Privacy and Electronic Communications Regulations
- Web Design Wales
- PDF Form Designer
- Guide to the General Data Protection Regulation (GDPR)